Shipping policy

Shipping Policy
Moritzia — Last updated: July 1, 2026

We want your Moritzia piece to reach you as smoothly as possible. Here's what to expect.

Where We Ship
We currently ship to addresses within Canada and the United States only.

Processing Time
Orders are processed within 1–3 business days after purchase. You'll receive a confirmation email once your order has shipped.

Shipping Times
Once shipped, delivery typically takes 6–10 business days, depending on your location. Please note that delivery estimates are not guaranteed and may vary due to carrier delays or other factors outside our control.

Shipping Rates
We offer free shipping on all orders over $50. Orders under $50 are subject to a flat shipping rate, calculated at checkout.

Order Tracking
Once your order ships, you'll receive a tracking number by email so you can follow your package's journey.

Lost or Delayed Packages
If your order is significantly delayed or appears lost in transit, contact us at moritziajewellers@gmail.com with your order number and we'll help track it down.

Incorrect Shipping Information
Please double-check your shipping address at checkout. Moritzia is not responsible for orders delayed or lost due to incorrect address information provided by the customer.

Questions?
Reach out anytime at moritziajewellers@gmail.com